Exclusive Lanka Travels (Private) Limited respects the privacy of all our customers, and we take our Privacy Policy extremely seriously. Please carefully read through this Policy to ensure you understand how we collect, use, and protect your personal information.
We do not share any customer information with any third-party companies except where necessary for the direct purpose of fulfilling your travel reservation or service request, or where required to do so by law. We may disclose your personal information to hotels, transport providers, tour operators, travel service providers, organizations that provide services to us, and government or law enforcement authorities where required for security, customs, immigration, visa processing, or other legal purposes.
We secure and protect customer information, including payment-related data, in accordance with applicable security standards. We acknowledge our responsibility to ensure the safe handling, processing, and storage of sensitive customer information and maintain appropriate measures to protect it from unauthorized access, disclosure, or misuse.
When you enquire about, book, or use any of the products or services offered by Exclusive Lanka Travels (Private) Limited, we may collect personal information including your name, age, nationality, gender, residential address, telephone number, email address, passport details (where required), emergency contact information, travel preferences, accommodation requirements, flight details (if applicable), and any other information necessary to arrange your travel services. We may also retain details of your enquiries, bookings, and communications with our team.
We do not request or store your credit or debit card details through email, WhatsApp, or any other messaging platform. We strongly recommend that you do not share your payment card information directly with any member of our staff, as we cannot accept responsibility for information disclosed through unsecured communication channels.
To maintain the quality of our customer service and for training, quality assurance, and record-keeping purposes, we may monitor or record communications with you via telephone, email, WhatsApp, live chat, video conferencing platforms, or other communication channels used during the booking process.
Our website uses cookies, which are small text files stored on your device to help recognize you when you return to our website and to improve your browsing experience. Cookies allow us to understand how visitors use our website, remember your preferences, and enhance the functionality of our services. Cookies do not access or damage your computer and only contain limited information. You may choose to disable cookies through your web browser settings; however, doing so may affect the functionality and performance of certain features on our website.
While browsing our website, you may encounter links to third-party websites that are not owned or controlled by Exclusive Lanka Travels (Private) Limited. We are not responsible for the content, privacy practices, security, or policies of these external websites. We encourage you to review the privacy policies of any third-party websites you visit.
We may disclose your personal information without prior notice or consent only where required by law or where we reasonably believe such disclosure is necessary to comply with applicable legal obligations, court orders, government requests, or regulatory requirements. We may also disclose information where necessary to protect the rights, property, or operations of Exclusive Lanka Travels (Private) Limited, to enforce our Terms and Conditions, prevent fraud or illegal activities, or protect the safety of our customers, employees, business partners, or the general public.
This Privacy Policy is reviewed periodically and may be updated from time to time to reflect changes in legal requirements, industry standards, or our business practices. Any updates will be published on this page and become effective immediately upon posting.
We may disclose personal information where required by law or where we believe such disclosure is necessary to:
Exclusive Lanka Travels may update this Privacy Policy from time to time. Any changes will be published on this page with the revised effective date.
If you have any questions regarding this Privacy Policy or how your personal information is handled, please contact us.
Exclusive Lanka Travels (Private) Limited
Email: info@exclusivelankatravels.com
Website: https://exclusivelankatravels.com
Discover the World, one Full Adventure at a Time!
1080 Brickell Ave - Miami
United States of America
info@travel.com
Travel Agency +1 473 483 384
Info Insurance +1 395 393 595
